Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone’s day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our clinics and a vital part of our patients’ experience from the moment they walk through the door.

As a Patient Care Coordinator, you’ll do more than manage appointments—you’ll play a key role in creating a positive, supportive atmosphere for our patients and their families. You’ll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You’ll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast-paced with a steady flow of patients, making teamwork and communication essential.

Comprehensive training will be provided to help you succeed in this role. Whether you’re new to healthcare or bringing experience from another customer-facing role, you’ll be supported every step of the way as you learn our systems and procedures. If you’ve worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.

Key Qualities for Success:

• You lead with empathy and kindness, especially in stressful situations.

• You communicate clearly and professionally with patients of all backgrounds.

• You can juggle multiple tasks without losing attention to detail.

• You’re solution-oriented and know how to create a calm environment even when it’s busy.

Qualifications:

• High school diploma or equivalent.

• Two years of experience in a medical office or similar customer-facing role.

• Strong communication and organizational skills.

• Familiarity with Microsoft Office and electronic medical records systems.

• Ability to travel to multiple locations, as needed.

• Preferred: Bilingual (English/Spanish).

Equal Opportunity and Civil Rights Statement

Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaintfilingcust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

Growth Opportunities:

Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.

Benefits:

• Competitive salary

• Medical and dental insurance

• 401(k) with company match

• Paid vacation and sick leave

• Four-day workweek

• Additional employee wellness and support programs

About Healthy Connections

Healthy Connections is a Federally-Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.

Join Healthy Connections and become part of a team that’s been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.

Healthy Connections is looking for a Clinical Territory Lead to oversee training and development for clinical staff within an assigned territory. This leadership role is essential in ensuring our healthcare teams are equipped with the skills, knowledge, and support needed to provide exceptional patient care. If you have strong leadership skills, a clinical background, and a passion for quality improvement, this is a great opportunity to advance your career.

This job can be primarily located at several clinic locations but it will require travel to all locations when necessary.

What You’ll Do:

• Train and mentor clinical staff, ensuring competency in workflows, policies, and procedures.
• Oversee quality assurance and performance improvement efforts to maintain high standards of care.
• Collaborate with leadership to ensure clinics are staffed appropriately and operate efficiently.
• Support the implementation of specialized services, patient safety measures, and clinical initiatives.
• Serve as a resource for staff, providing guidance in program development, clinical best practices, and training needs.
• Ensure compliance with CDC guidelines, infection control protocols, and organizational policies.
• Lead staff education programs, including orientation, preceptor programs, and continuing education efforts.
• Participate in nursing evaluations, accreditation activities, and community health initiatives.
• Maintain oversight of the Vaccines for Children (VFC) program and other immunization programs as needed.
• Fill in as provider nurse when required to support clinic operations.

What You’ll Need:

• Certification as a Medical Assistant (MA), Licensed Practical Nurse (LPN), or Registered Nurse (RN).
• Minimum three years of experience in a healthcare setting preferred.
• CPR certification.
• Strong leadership, organizational, and communication skills.
• Proficiency in Microsoft Office and familiarity with electronic health records (EHR).
• Ability to travel between clinic locations for training, oversight, and leadership meetings.
• A problem-solving mindset with the ability to prioritize and make decisions independently.

Why Choose Healthy Connections?

• Four-day workweek for work-life balance.
• Competitive salary and benefits, including health, dental, and life insurance.
• 401(k) retirement plan with company match.
• Paid Time Off (PTO) to support personal and family time.
• An opportunity to make a lasting impact by shaping clinical excellence across multiple locations.
• Be part of a mission-driven healthcare organization serving Arkansas communities for more than 25 years.

This is a full-time, leadership position, requiring at least 40 hours per week. Travel within the designated territory will be required.

Ready to Lead?
Just fill out the form on this page to apply.

Healthy Connections is looking for a Licensed Practical Nurse (LPN) to join our team several clinics. This is an exciting opportunity for a skilled and compassionate nurse to play a key role in delivering high-quality patient care and supporting a collaborative healthcare team.

What You’ll Do:

• Assist providers in delivering primary and specialized healthcare services to patients.
• Provide direct patient care, including medication administration, patient education, and care coordination.
• Prepare and maintain exam rooms to ensure efficiency and a seamless patient experience.
• Serve as a liaison between patients, providers, and healthcare resources, ensuring continuity of care.
• Keep accurate and up-to-date patient records, including documentation of medical history and vital signs.
• Promote a safe and clean clinical environment, following all infection control protocols.
• Participate in community health initiatives and patient outreach programs.

What You’ll Need:

• Active certification as a Licensed Practical Nurse (LPN).
• Basic Life Support (BLS) certification.
• Strong organizational skills with the ability to multitask in a fast-paced setting.
• Proficiency in Microsoft Office and electronic health records (EHR).
• Excellent communication and interpersonal skills to engage with patients, families, and healthcare teams.
• Ability to travel to other locations for training and meetings as required.

Why Choose Healthy Connections?

• Four-day workweek for work-life balance.
• Competitive salary and benefits, including health, dental, and life insurance.
• 401(k) retirement plan with company match.
• Paid Time Off (PTO) to support personal and family time.
• A collaborative, patient-focused environment where your skills and dedication are valued.
• Be part of a mission-driven organization that has provided quality healthcare services in Arkansas for more than 25 years.

This is a full-time position, requiring a minimum of 40 hours per week over four days. Shift flexibility may be required to best serve our patients.

Ready to Make a Difference?
Just fill out the form on this page to apply.

Join Our Team at Healthy Connections!
Are you a dedicated and compassionate Licensed Practical Nurse (LPN) looking for an opportunity to make a meaningful impact? Healthy Connections is seeking an LPN to join our team at our Hot Springs Village clinic. This role is essential in providing high-quality patient care, supporting our providers, and ensuring a positive healthcare experience for our community.

What You’ll Do:

• Assist providers in delivering primary and specialized healthcare services.
• Provide direct patient care, including patient education, medication administration, and care coordination.
• Prepare and maintain exam rooms to ensure smooth patient flow.
• Serve as a liaison between patients, providers, and healthcare teams.
• Coordinate specialty services, pharmacy benefits, behavioral health referrals, and other necessary resources.
• Ensure accurate and up-to-date patient records, including documentation of medical history, vital signs, and treatment plans.
• Promote a safe and clean clinical environment in compliance with infection control standards.
• Participate in community health initiatives to improve patient outcomes and access to care.

What You’ll Need:

• Active certification as a Licensed Practical Nurse (LPN).
• Basic Life Support (BLS) certification.
• Strong organizational skills with the ability to multi-task in a fast-paced environment.
• Proficiency in Microsoft Office and familiarity with electronic health records (EHR).
• Excellent communication and interpersonal skills to engage with patients, families, and healthcare teams.
• Willingness to travel to other locations for training and meetings as needed.

Why Choose Healthy Connections?

• Competitive salary and benefits, including health, dental, and life insurance.
• 401(k) retirement plan with company match.
• Paid Time Off (PTO) for work-life balance.
• Work in a collaborative and patient-focused environment.
• Be part of a mission-driven organization that has served Arkansas communities for more than 25 years.

This is a full-time position, requiring a minimum of 40 hours per week. Shift flexibility may be required to best serve our patients.

Ready to Make a Difference?
Just fill out the form on this page to apply.

This position can be based at any of our current clinic locations or remotely depending on the applicant.

Join our innovative team at Healthy Connections where we’re expanding our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs to better serve our communities across Arkansas.

Position Overview:

Seeking a dedicated healthcare professional to manage care for patients with chronic conditions through our state-of-the-art remote monitoring platform. You’ll be part of a team making a real difference in patients’ lives through proactive healthcare management.

Preferred Experience:

Candidates with direct experience in Medicare Chronic Care Management (CCM) and/or Remote Patient Monitoring (RPM) programs will be given priority consideration. Experience should include:

• Care plan development and management
• Time-based care documentation
• Remote monitoring platform usage
• Medicare compliance requirements
• G0511 billing familiarity

However, we will consider exceptional candidates with strong healthcare backgrounds who demonstrate the ability to quickly master our care management platform.

Key Responsibilities:

• Monitor patient health data through our digital platform
• Review and respond to patient alerts (critical alerts within 30 minutes)
• Maintain regular patient communication
• Document care management activities
• Coordinate with healthcare providers
• Ensure quality care metrics are met
• Manage a caseload of up to 200 patients
• Achieve required monthly time requirements
• Maintain 90%+ patient satisfaction rate

Required Qualifications:

• Medical Assistant, LPN, RN, or similar healthcare background
• 2+ years healthcare experience
• Strong computer skills
• Experience with electronic health records, CGM/eMDs a plus
• Excellent communication abilities
• Detail-oriented with strong documentation skills

Preferred Qualifications:

• Direct CCM/RPM program experience
• Knowledge of Medicare chronic care requirements
• Experience with remote monitoring platforms
• Understanding of G0511 billing requirements
• Track record of successful patient engagement
• Experience meeting quality metrics in similar role
• Bilingual (English/Spanish) a plus

Quality Metrics You’ll Maintain:

• Patient satisfaction: 90%+
• Response times: Critical alerts within 30 minutes
• Documentation compliance: 100%
• Monthly patient contact requirements
• Care plan management
• Regular provider communications

Experience with CCM/RPM programs is highly valued, but we will train the right candidate who demonstrates strong potential and commitment to excellence.

Benefits:

Healthy Connections offers a competitive employment package, including:

• Competitive salary
• Health, dental, and life insurance for employees and families at discounted pre-tax rates
• 401(k) retirement plan with up to 3% company match and profit-sharing contributions
• Comprehensive paid time off, including vacation and sick leave
• Supportive work environment with professional growth opportunities

How to Apply:

To apply, fill out the form on this page and submit your resume and letter of interest.

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